Terms of service

OVERVIEW
Welcome to iNOVA KV! The terms “we,” “us,” and “our” refer to iNOVA KV. iNOVA KV operates this store and website, including all information, content, features, tools, products, and services related to providing you, the customer, a personalized shopping experience (the “Services”). iNOVA KV is powered by Shopify, which allows us to offer the Services to you.
The terms and conditions below, along with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important legal information and address issues such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of legal age in your jurisdiction and have authorized any minors under your responsibility to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information such as email address, billing, payment, and shipping details. You represent and warrant that all information provided in our stores is accurate, current, and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and all activities conducted through your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide accurate representations of our products and services in our online stores. However, note that colors or appearance of products may vary due to the type of device you use to access the store and its settings.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or be identical to those shown in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS
When placing an order, you are making an offer to purchase. iNOVA KV reserves the right to accept or reject your order at its discretion for any reason. Your order is not accepted until iNOVA KV confirms acceptance. We need to receive and process your payment to accept your order.
Please review your order carefully before submitting, as we may not be able to accommodate cancellations after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via email, billing address, or phone provided at the time of purchase.
Your purchases are subject to the return and exchange policy outlined in our Refund Policy [LINK].
You represent and warrant that purchases are for personal or household use only and not for resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the prevailing price at the time of the order, as confirmed by email. Unless expressly indicated, prices do not include taxes, shipping, handling, customs, or import fees.
Prices may differ between online stores, physical stores, or third-party retailers. Promotions may have specific rules and override these Terms in case of conflict.
You agree to provide current and accurate purchase, payment, and account information and to keep them updated so we can complete your transactions and contact you if necessary.
You represent that: (i) credit card information is true and complete; (ii) you are authorized to use the card for the purchase; (iii) charges will be approved by the card issuer; and (iv) you will pay the charges including shipping, taxes, and fees.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All timelines are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processes, or events outside our control. Once products are transferred to the carrier, title and risk pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, texts, images, graphics, reviews, videos, audio, and design, are owned by iNOVA KV, its affiliates, or licensors and protected by national and international intellectual property laws.
These Terms allow use of the Services only for personal and non-commercial purposes. Reproduction, distribution, modification, creation of derivative works, public display, downloading, storing, or transmitting content without prior written consent is prohibited.
No license or rights are granted to you under our trademarks, patents, or copyrights except as authorized. Unauthorized use may violate intellectual property laws. All rights not granted are reserved.
Names, logos, products, and slogans of iNOVA KV are registered trademarks and must not be used without permission. Shopify is a registered trademark of Shopify Inc., and other names or marks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may have access to third-party tools as part of the Services, over which we have no control or monitoring.
You acknowledge that these tools are provided “as is” and “as available,” without warranties or endorsements, and you assume all risks in their use.
Future features may be added and will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of those sites. Accessing them is at your risk.
We are not liable for damages related to the use of third-party sites or products. Please read third-party policies before transacting. Complaints should be directed to the third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section characterizes the relationship between Shopify and your store and should not be removed or altered.]
iNOVA KV is operated by Shopify, which provides the platform for the Services. However, sales and purchases are made directly with iNOVA KV.
You acknowledge Shopify is not responsible for any aspect of sales between you and iNOVA KV, including damages or losses arising from products or services purchased. You release Shopify and its affiliates from any claims related to such transactions.

SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK], and some information may also be subject to Shopify’s Privacy Policy [LINK]. By using the Services, you confirm you have read and agree to these policies.
As the Services are hosted by Shopify, it collects and processes personal information related to usage to improve the Services. Information may be shared with partners in other countries.

SECTION 11 - FEEDBACK
By submitting any ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant iNOVA KV a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial.
You warrant that you own rights to the Feedback, disclosed any compensation received, and that the content complies with these Terms.
We have no obligation to keep Feedback confidential, pay for it, or respond.
We may monitor, edit, or remove Feedback considered illegal, offensive, defamatory, obscene, or infringing third-party rights.
You are responsible for the Feedback submitted and its truthfulness, and must not use false identities or malicious content.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
There may be errors or omissions in the Services, including descriptions, prices, promotions, shipping, and availability. We reserve the right to correct errors and update or cancel orders without notice.

SECTION 13 - PROHIBITED USES
You must use the Services only for lawful purposes. Prohibited uses include: (a) illegal or malicious purposes; (b) violating laws; (c) violating intellectual property; (d) harassing or defaming; (e) transmitting false information; (f) sending unauthorized material; (g) spamming or unsolicited advertising; (h) impersonating others; (i) any conduct harming iNOVA KV, Shopify, or users.
Also prohibited: transmitting viruses, copying or selling Services, harvesting personal data, interfering with security, or attempting to bypass systems.
We may suspend or terminate access of users violating these rules.

SECTION 14 - INDEMNIFICATION
You agree to defend, indemnify, and hold harmless iNOVA KV, Shopify, their affiliates, directors, employees, agents, and partners from any claims, losses, liabilities, damages, costs, or expenses arising from your breach of these Terms or misuse of the Services.

SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, iNOVA KV, Shopify, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages related to use or inability to use the Services, even if advised of the possibility.
Our maximum liability for any claims is limited to the amount you paid for the products or services giving rise to the claim.
Some jurisdictions do not allow exclusions of damages, so certain limitations may not apply.

SECTION 16 - DISCLAIMERS AND WARRANTIES
The Services are provided “as is” and “as available” without express or implied warranties.
We do not guarantee the Services will be uninterrupted, secure, or error-free, or that defects will be corrected.
We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

SECTION 17 - DISPUTES
Any dispute related to these Terms or the Services shall be resolved by binding arbitration, except where prohibited by law.
You agree not to initiate lawsuits but submit to arbitration, except for injunctive relief.
If any provision is invalid, the remainder remains in effect.

SECTION 18 - GENERAL PROVISIONS
These Terms constitute the entire agreement between you and iNOVA KV regarding the Services.
We may modify these Terms anytime, notifying you as applicable. Continued use after changes is acceptance.
You may not assign your rights without prior written consent.
Failure to enforce rights is not waiver.
Section titles are for convenience and do not affect interpretation.